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FAQs – Everything You Need to Know

What types of tiling do you offer?

We cover a wide range of services including floor & wall tiling, kitchens, bathrooms, outdoor areas, repairs, renovations, and waterproofing. No job is too big or too small.

Do you provide custom designs?
How long does installation take?
What areas do you service?
Do you offer waterproofing sign off for your work?

It depends on the size and type of the project.

  • Small kitchen splash backs can take 1–2 days.

  • Full bathroom renovations typically take 3–10 days.

  • Larger floor areas may take longer.
    We’ll give you a clear timeline when we provide your quote.

We are based in West Auckland and provide tiling services across Auckland and surrounding areas. If you’re not sure whether we can come to your area, give us a quick call and we’ll let you know.

Yes, we can work with custom designs and layouts to match your unique style and vision. Whether it’s a feature wall, mosaic patterns, decorative borders, or a special tile layout, we’ll help bring your ideas to life. We can also guide you on the best tile types, patterns, and finishes to achieve the look you want while ensuring quality and durability.

Yes, we provide council-approved waterproofing for bathrooms, showers, laundries, and all wet areas.
Our waterproofing work meets New Zealand Building Code standards and is completed by qualified installers. This ensures your home is protected from leaks, mould, and long-term water damage and keeps your renovation work fully compliant

Are you licensed or insured?

Clients supply their own tiles, and we handle the installation. But if you need help, we can recommend trusted suppliers and guide you on tile selection.

Yes, we offer tile repairs, re-grouting, and replacements to refresh your space without the cost of a full renovation. We can match most existing tile styles for a clean, seamless finish.

Absolutely. We always leave the worksite clean and tidy once the job is complete. Your new tiled area will be ready to use once the grout and adhesive have set.

Yes. We are fully insured and follow all New Zealand building and waterproofing standards. You can have complete confidence in the quality and safety of our work.

We recommend booking as early as possible, ideally 1–2 weeks in advance, to secure your preferred dates. This helps us plan your project smoothly, especially during busy periods.

However, we understand some jobs can’t wait — so depending on our current schedule, we can often fit in smaller or urgent projects sooner. If you need work done quickly, just give us a call and we’ll do our best to accommodate you.

Yes, we stand behind the quality of our work. All tiling and waterproofing projects completed by M S Tiling Ltd come with a workmanship guarantee, so you can have complete confidence in the results.

Our council-approved waterproofing complies with New Zealand Building Code standards, and we provide sign-off documentation for compliance. If any issues arise related to our workmanship within the warranty period, we’ll work with you to resolve them promptly and professionally.

This commitment reflects our focus on quality, reliability, and long-lasting results for every job we do.

How long after tiling can I use the area?

We usually recommend waiting 24 to 48 hours before using a newly tiled area.
This allows the adhesive and grout to fully set, ensuring the tiles stay secure and the finish remains strong. For wet areas like bathrooms or showers, it may take a little longer before they’re ready to use, we’ll let you know the exact time once the job is done.

Here are some of the most common questions our clients ask about our tiling and waterproofing services. If you can’t find the answer you’re looking for, feel free to contact us , we’re happy to help.
Do you supply the tiles, or do I need to buy them?
Do you offer a warranty or guarantee on your work?
Do you also repair or replace old tiles?
Do you clean up after the job is done?
How far in advance should I book?